Guest Feedback

A superb host who came to our moment of need when the neighbor above us flooded the apartment in the middle of the night. Jack, Kirsty and Clyde could not have been more helpful and responsive. Plus, the apartment they moved us to was magnificent - thank you for saving the day and ensuring we had a wonderful holiday in South Africa!! 10/10 service and properties.

Mark - Apr 2024

South Africa

We enjoyed our stay, everything was exactly as advertised. Very good location, close to amenities.

Elsa - Mar 2024

South Africa

Amazing location...Just a 700m walk to 2 big malls!! Apartment was very clean and everything was as described!! Felt perfectly at home. Would love to stay again.

Shrey - Mar 2024

South Africa

What an amazing stay we had ! Great apartment close to everything we need.

Gail - April 2023

South Africa

We had a great stay at Jack's place. The location is perfect for access to the beach and walking into Umhlanga where you are spoilt for choice on multiple restaurants and super markets. As it was initially just my son and i travelling the fact the property was very safe and secure was really important to us. Communication was always prompt. Extra special mention to Pretty our wonderful cleaner who was more than pleasant, extremely helpful and kept the property spotless. We highly recommend this property.

Thanks for a great stay - we really appreciate the quick responses to any queries we had as well as organising the plumber so quickly


South Africa

“Hey Jack, just wanted to express my gratuity. Your place was very beautiful and modern, We loved and appreciated the clean blankets and towels provided.”

The place is exactly how it looks in photos, even cleaner! It is ideally located in the heart of Umhlanga ,where almost everything is two minutes away giving ease of access to the Beach, restaurants and PNP.


South Africa

No mess, no fuss. The pics are accurate and the unit is perfectly located. Highly recommended!

Yash Govender

South Africa

The apartment was modern and extremely well kept. Situated on the ground floor leading on the garden and braai area. Very well situated in walking distance to the beach and town. Would definitely recommend this apartment to anyone. We will be back.


South Africa

Location , Clean and Just Perfect
The apartment was super clean and modern , full dstv , uncapped wifi and the host is just superb ,most definitely would recommend this apartment to anyone and everyone

Yaseen Pilodia

South Africa

Crockett 2019
Very clean. Extremely comfortable beds. Decorated to a high standard. Secure parking and shaded. The ground floor meant we also had access to outside garden seating. Within walking distance of the beach,shops and restaurants. I would rate it 10/10

Michelle Crockett

United Kingdom

I have stayed at the shades before, but this unit is totally different from the rest, the mirrors, the glass, it gives the place a different and lifting ambiance and a relaxing environment.


South Africa

Best value for money and very neat.
The cosy garden and the neatness.
The place was so clean and the staff were amazing.

Mmathapelo Mathabathe

South Africa

The apartment was clean and such a pleasure to stay at. Appreciated the cleaning services. Awesome establishment.

Netty Thobela

South Africa

Your accommodation was wonderful in every way. We travel very often and we
can tell you that you guys are fabulous and rate up with the best.

It was a pleasure dealing with you and I gave you an excellent rating.

Sathia Pather, May 2018

Johannesburg, South Africa

Great apartment, clean, airy and well located. The apartment is safe and has garage and the photos show exactly what it is. A surprise was air conditioning in the rooms because in the photos you can not see. It is a 3 min drive to restaurants and bars, and very close to the beach too. The apartment caters well for 4 people.

Alex Hora via Airbnb, September 2017


Very well furnished and very comfortable - exactly like the pictures and description (although it seems more than 100 metres to beach!). Friendly owners and efficient room service. Because it is close to the road to the beach (uphill on the way back!) and the centre of Umhlanga, you don't need to use the car. Secure, gated environment with guard.

WippyAnn, via TripAdvisor, February 2017

Weybridge, United Kingdom

We had a wonderful stay at 14 The Shades and so wished we could have stayed longer. We were very happy and impressed with everything especially professionalism since we made our booking. Our lovely host welcomed us and also gave us a cheerful bye bye when we checked out. The apartment is extremely comfortable and very neat. I can easily give you 10/10. Keep up the good work and we definitely would love to stay in your apartments next time when we are in Durban. I will also recommend it to friends, colleagues and family.

Nomsa Mjwara, December 2016

Johannesburg, South Africa

We had an amazing 5 nights at your apartment. We loved everything about it from decor to linen, towels, cleaning and the service when we needed assistance. Our stay will always be memorable. Thank you, thank you and thank you. Will visit again soon.

Lucia, October 2016


A little hidden gem right in the heart of Umhlanga Rocks! From the moment we arrived we were made to feel very welcome by Jonathan. The apartment was clean, bright and airy, and in a fantastic location; close to the shops, restaurants and main beach. Overall a fantastic stay!

Lois Victoria, September 2016


The decor, furniture, setting and appliances are exactly the way they're seen online. The apartment was absolutely lovely- so elegant. Everything right at our doorstep. My partner and I together with our friends have agreed to definitely come back. Our stay at The Shades was remarkable and really made it worthwhile. We received such a warm welcome! We've made so many wonderful memories.

Karabo Kgashane, September 2016


Hi Jack, Mark & Hermann. Thank you. It was a great pleasure dealing with such professional and passionate people like yourself in the hospitality industry. Our stay was excellent and you guys need to be commended on the quality of the accommodation that you offer.

Perry Hurri

It was a wonderful stay at your beautiful apartment. It was so conveniently located and very comfy. We will definitely be using you for all our Durban holidays and I will be passing on your details to all my friends and family. My husband was even talking about booking our next holiday now for next year :-)